Supporting you starts with understanding your customer experience goals and initiatives. We take the time to comprehend your unique needs, strategic direction, timelines, and budgets so we can curate talent to become an extension of your team.
We take the legwork out of the screening and recruitment process by selecting candidates who meet your exact requirements.
You’ll get access to a private talent portal where you can browse your paired candidates, review their experience, and watch short bio videos.
Once you have your shortlist, you can book interviews directly through your talent portal.
We’ll be there to guide you through every step of the team selection process.
We facilitate each interview and gather your immediate feedback so we can constantly refine the candidates in your portal until you’ve landed on your perfect team.
From there, just pick a start date, and we will get your team in place.
We work with you to develop customized training, onboarding programs, and technology assessments that complement your in-house processes and are optimized for scale and nuanced for cultural differences.
If you don’t already have these systems in place, we’ll help you build them from scratch.