AI Company Customer Assistance

Our Warriors excel at managing workforce planning, scheduling, and live coordination of your diverse in-house and outsourced teams, ensuring seamless management continuity. Leveraging advanced technology and experienced leadership, we contribute to enhancing overall productivity and steering progress towards your business goals.

Solve for actual or anticipated tickets

Whether you offer GenAI, analytical AI, or a comprehensive suite of AI solutions — we’ll safeguard CX and create customer delight. Our Ninjas provide seamless capacity for a high volume of customer inquiries, offloading the burden from internal teams. Together, we’ll help customers endorse your AI force.


Automation and machine learning experts

Is your solution focused on big data, analytics processing, competitive intelligence, cognitive AI, 3D visual intelligence, or other complex processes? Ninjas will become experts in your world, simplifying the complex for your end users.


Benefits of outsourcing tech support for AI

Whether you want to migrate to a more robust CX tech, replace or enhance your current support with additional capabilities, or supplement your AI solution with human resources in the loop, SupportNinja is your trusted partner for outsourcing CX tech support for your AI solution. No need to grow alone — squad up.


Not just customer or tech support

We offer more than customer support for AI pros. Ninjas can also provide product design, testing, and troubleshooting. We're also pros at data entry / processing, workforce management, support QA, and content moderation. We’ve got you covered!

Bespoke prompt engineering + prompt training

We’ll train your AI model to correctly understand and respond to specific prompts, questions, or other inputs. We can help it improve via transfer learning (TL), contextual AI, content moderation, generative adversarial networks (GANs), and more.

A wider world of high-tech talent

Why search for the best possible candidates only in your ZIP code? Let’s go international — no passport required! SupportNinja operates globally, which means 10+ languages, 24/7 availability, extended customer reach, and cost optimization — with expertise in solving for scale in AI companies.

Still have questions?

We are here to answer your questions and get to work helping you help your customers.

We have proven cost efficiency savings for hundreds of clients, across niches such as eCommerce, Banking/Fintech, SaaS, Healthcare, and more. Building and sustaining long-term in-house CX teams often involve two to three times the investment you’d spend outsourcing to us. Outsourcing can also eliminates time-consuming work like hiring, onboarding, training, QA, and innovative reporting capabilities while eliminating overhead for you.

We know that a prevalent concern when considering outsourcing is that external personnel won’t perform to the expected level. Our Ninjas regularly make customers fall in love with our clients’ businesses. No agent will ever interact with one of your customers before we’re certain that they’re knowledgeable about the company. This includes extensive pre-placement training in both soft skills and hard skills. When you work with us, we want you to no see no difference between your Ninjas and your internal teams.

All of our customer success services are designed around promoting sustainable business growth. Because we’ll handle recruitment and providing support, crucial company resources are going to be freed up for you. You can then leverage that new capacity by repurposing key elements to product or service development. And while you work on getting new competitive advantages, your Ninjas will foster memorable customer experiences. Everything goes hand in hand.

Our customer success solutions can be applied to a very wide range of scenarios. All of them are available 24/7 if needed, and in 10+ languages! They are best discussed with one of our friendly and helpful Business Development Executives (it takes just 2 minutes to start building your team). However, as an idea, here are a few areas we can help with:

– General customer service

– Inbound sales/order entry

– Billing support

– Travel assistance

– Healthcare and Insurance

– And more!

Start building your dream team

Design a custom outsourcing solution that enables you to enjoy ease and ultimate peace of mind. We’ve got you.