Microsoft Social Engagement helps you harness the power of the social web by analyzing what people are saying on social media and in the news. We support 19 languages and cover a broad range of sources—Twitter, Facebook, videos, blogs, and news syndication. Spot trends and receive alerts about how people are feeling about your products or brand. You can even identify your key influencers.
The robust social analytics of Microsoft Social Engagement give you more insightful and interactive analytics with richer data to gain a true understanding of your business on topics that matter most. Our visual filter allows you segment your data by source, sentiment, location, or author. Our unique sentiment monitoring combines natural language processing and machine l earning techniques to evaluate keywords in posts to determine whether they are positive, negative, or neutral.